Use of the Site is available only to persons who can form legally binding contracts under applicable law. Persons who are "incompetent to contract" as per local Contract Acts are not eligible to use the Site. If End User age is below that of 18 years End User parents or legal guardians can transact on behalf of End User if they are registered users/members.
Tawfeer reserves the right to terminate End User membership and refuse to provide End User with access to the Site if Tawfeer discovers that End User are under the age of 18 years. The Site is not available to persons whose membership has been suspended or terminated by Tawfeer for any reason whatsoever. If End User are registering as a business entity, End User represents that there is authority to bind the entity to this User Agreement. Those who choose to access this Site from outside Abu Dhabi are responsible for compliance with local laws if and to the extent local laws are applicable.
Except where additional terms and conditions are provided which are product specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail. By using the services of Tawfeer,End User agree to be bound by the Terms and Conditions.
End User also agree to:
1. Provide true, accurate, current and complete information about self as prompted by Tawfeer’sregistration form (such information being the "Registration Data")
2. Maintain and promptly update the Registration Data to keep it true, accurate,current and complete.
If End User provide any information that is untrue, inaccurate, incomplete, or not current or if Tawfeer has reasonable grounds to suspect that such information is untrue, inaccurate, and not current or not in accordance with the User Agreement, Tawfeer has the right to indefinitely suspend or terminate End User membership and refuse to provide End User with access to the Site.
End User shall be responsible for obtaining and maintaining all telephone, computer hardware and other equipment needed for access to and use of this Site and all charges related thereto. Tawfeer shall not be liable for any damages to the End User’s equipment resulting from the use of this Site.
Everything located on or in this Site, is the exclusive property of Tawfeer or used with express permission of the copyright and/or trademark owner. Any copying, distributing, transmitting, posting, linking, deep linking, or otherwise modifying of this site without the express written permission of Tawfeer is strictly prohibited. Any violation of this policy may result in a copyright, trademark or other intellectual property right infringement that may subject End User to civil and/or criminal penalties whether or not such rights have been registered and wherever in the world such rights may subsist.
This Site contain copyrighted material, trademarks and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music and sound, and the entire contents of the Site are protected by copyright as a collective work under the United Arab Emirates and other applicable copyright laws. Tawfeer owns a copyright in the selection, coordination, arrangement and enhancement of such content, as well as in the content original to it. End User may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part. End User may download, print, and/or save copyrighted material for End User’s personal use only. Except as otherwise expressly stated under directly applicable copyright law, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material without the express permission of Tawfeer or the copyright owner is permitted. If copying, redistribution or publication of copyrighted material is permitted, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made. End User acknowledges that he/she/it does not acquire any ownership rights by downloading copyrighted material. Trademarks that are located within or on the Site owned or operated in conjunction with Tawfeer shall not be deemed to be in the public domain but rather the exclusive property of Tawfeer and/or Tawfeer Facilities L.L.C., unless such site is under license from the Trademark owner thereof, in which case such license is for the exclusive benefit and use of Tawfeer and/or Tawfeer Facilities L.L.C., unless otherwise stated.
End User shall not upload, post or otherwise make available on this Site any material protected by copyright, trademark or other proprietary right without the express permission of the owner of the copyright, trademark or other proprietary right. Tawfeer does not have any express burden or responsibility to provide End User with indications, markings or anything else that may aid End User in determining whether the material in question is copyrighted or trademarked. End User shall be solely liable for any damage resulting from any infringement of copyrights, trademarks, proprietary rights or any other harm resulting from such a submission. By submitting material to any public area of this Site End User warrants that the owner of such material has expressly granted Tawfeer and/or Tawfeer Facilities L.L.C., the royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate and distribute such material (in whole or in part) worldwide and/or to incorporate it in other works in any form, media or technology now known or hereafter developed for the full term of any copyright that may exist in such material. End User also permits any other end user to access, view, and store or reproduce the material for that End User’s personal use. End User hereby grants Tawfeer the right to edit, copy, publish and distribute any material made available on this Site by End User.
Tawfeer reserves the right to terminate its agreement with any End User who repeatedly infringes third-party copyright rights upon prompt notification to Groupon by the copyright owner or the copyright owner’s legal agent. Without limiting the foregoing, if you believe that a copyrighted work has been copied and posted via the Site in a way that constitutes copyright infringement, you shall provide Tawfeer with the following information: (a) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyrighted work; (b) an identification and location on the Site of the copyrighted work that you claim has been infringed; (c) a written statement by you that you have a good faith belief that the disputed use is not authorized by the owner, its agent, or the law; (d) your name and contact information, such as telephone number or e-mail address; and (e) a statement by you that the above information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or authorized to act on the copyright owner’s behalf. Contact information forTawfeer’s Copyright Agent for notice of claims of copyright infringement is as follows:
Tawfeer Facilties L.L.C.
Attn: Copyright Agent
Office 803 Offices in Abu Dhabi Mall, West Tower
Abu Dhabi, U.A.E.
This User Agreement shall be construed in accordance with the applicable laws of UAE. The Courts at Abu Dhabi shall have exclusive jurisdiction in any proceedings arising out of this agreement. Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by Tawfeer Facilities L.L.c. and his decision shall be final and binding on the parties hereto. The arbitration shall be held in Abu Dhabi. The laws of UAE shall be applicable in such aspects. Reviews, Feedback, Submissions
All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Tawfeer on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the "Comments") shall be and remain Tawfeer property. Such disclosure, submission or offer of any Comments shall constitute an assignment to Tawfeer of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, Tawfeer owns exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Tawfeer will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Tawfeer is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay you any compensation for any Comments; or (3) to respond to any Comments. You agree that any Comments submitted by you to the Site will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam". Tawfeer does not regularly review posted Comments, but does reserve the right (but not the obligation) to monitor and edit or remove any Comments submitted to the Site. You grant Tawfeer the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make and you agree to indemnify Tawfeer and its affiliates for all claims resulting from any Comments you submit. Tawfeer Facilities L.L.C. and its affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party.
Your membership card and the corresponding vouchers will be delivered within 10 working days after your online purchase. Please be specific for the delivery address to avoid any delay. The package will be delivered to you by our courier and will require your signature on the package receipt form. Should you need to follow-up the delivery of your package, you can email us at firstname.lastname@example.org or contact us
Call our Customer Service Department on +9712 4444 788 or send a mail to email@example.com
Include all original packaging and collateral material.
Please provide at least the following information in your return request package.
• Online Order Number
• Reason for Return
• Your contact details
On acceptance of the returned membership package, we will inform you the status of your request within 7 days. Kindly note that refund request is upon the Management's discretion and subject to deduction of the incurred charges.
Refunds on the purchases made with the credit card will only be credited to the same card. Please allow one month billing cycle in order for your credit card to appear.
Note that incurred expenses will be deducted from the receipt online payment depending on the membership type: Classic Card AED 300 Deluxe 500 and VIP Membership AED 700
All return packages to be mailed to:
Attention: 803 Offices in Abu Dhabi Mall, West Tower
Abu Dhabi, U.A.E.
Tawfeer Facilities L.L.C.
Tel: +9712 4444 788
Following the above mentioned instructions will enable us to process your return effectively.
If you have any questions about our return procedures, please contact us or call +9712 4444 788. Please note that return shipment charges would have to be borne by the sender.